Frequently Asked Questions.
We accept credit card, PayPal, and Stripe payments. Exclusively for Lebanon, we accept cash upon delivery.
We will only use your information to process your orders. Customer information is not shared with any third parties and credit card information is not stored with us.
Yes, we ship our products locally as well as internationally, through DHL. Shipment fees will be calculated automatically when you proceed with the check-out. Shipping taxes may vary depending on the destination; please note that you will be in charge of these duties. Kindly refer to section 'shipping and returns' for more info. Exclusively for Lebanon, shipping is 100% free.
No cancellation will be accepted 24 hours after the order placement. If you would like to cancel your order, please email us within the time limit at boutiquebeyrouth.contact@gmail.com so we can assist you.
An order will usually take 1 to 10 working days to reach your premises. Depending on your location, and the selection that you’ve chosen. Please feel free to contact us if you’d like to inquire about the exact lead time of your future order.
Once you complete your order, you will receive a confirmation email with your invoice and receipt. Once the package is on its way to you, you will receive a second email with the DHL tracking number, allowing you to track your shipment.
If you've created an account on our website, you can login and access your account page to find information about your order status.
You can also email our team at boutiquebeyrouth.contact@gmail.com for assistance.
Please refer to section ‘Shipping & Returns’ for information.
As soon as you discover a fault, please contact us at contact@boutiquebeyrouth.com so we can get this sorted for you.